Effective Date: 01/01/2024

At Alpine Quest Adventures (AQUA), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and events. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

• Name, email address, phone number, and address.

• Payment details for transactions.

• Identification documents for specific activities (e.g., trekking permits).

1.2 Non-Personal Information

• Browser type, operating system, and IP address.

• Usage data, such as pages visited and time spent on our website.

1.3 Sensitive Information

• Health information (e.g., allergies, medical conditions) to ensure your safety during events or expeditions.

 

2. How We Use Your Information

We use your information to:

• Process bookings and payments.

• Communicate updates and event details.

• Enhance and personalize your experience.

• Ensure safety during adventures and events.

• Send promotional materials (with your consent).

• Comply with legal obligations.

 

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third parties that assist in delivering our services, such as payment processors or adventure guides.

• Legal Authorities: When required by law or to protect our rights and safety.

• Partners: With trusted partners for co-hosted events, ensuring compliance with this policy.

 

4. Data Protection

We implement robust security measures to protect your data, including:

• Encryption for online transactions.

• Restricted access to personal information.

• Regular monitoring for security vulnerabilities.

Despite these efforts, no system is entirely secure, and we cannot guarantee absolute security.

 

5. Your Rights

You have the right to:

• Access and review the personal information we hold about you.

• Request corrections to inaccurate or incomplete data.

• Opt-out of promotional communications.

• Request deletion of your data (subject to legal requirements).

To exercise these rights, contact us at [Insert Contact Email].

 

6. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve user experience.

• Analyze website traffic.

• Deliver relevant advertisements.

You can manage cookie preferences through your browser settings.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

 

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We encourage you to review this page periodically to stay informed.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Alpine Quest Adventures (AQUA)
Address: B-99, Sector – 69, Noida – 201301
Phone: +91 99589 05951
Email: info@alpinequestadventures.events

Thank you for trusting Alpine Quest Adventures (AQUA) with your personal information. We are committed to ensuring your privacy and security while delivering exceptional experiences.